An operator represents a measurement or transformation. An eigenstate is a state where that measurement gives a definite, predictable result.
This is the cleanest way to understand why some measurements are predictable and others are random. It also explains why changing the measurement basis changes which outcomes are definite.
Some states are perfectly aligned with a particular measurement. If the system is already in one of these special states (called an eigenstate), the measurement gives a definite answer every time. The value you get is called the eigenvalue. If the system is not in an eigenstate, the measurement gives a random result drawn from the possible eigenvalues, with probabilities determined by how much the state overlaps with each eigenstate.
Imagine shining a flashlight straight at a wall. If the beam is already perpendicular to the wall, it hits cleanly -- that is like an eigenstate. If the beam is at an angle, you have to decompose it into perpendicular and parallel components. An eigenstate is a state already aligned with the quantity you are measuring.
If is an eigenstate of the operator with eigenvalue , then measuring the observable associated with returns the value with certainty. When the system is in a general state , you can write it as a combination of eigenstates. The probability of getting eigenvalue is the squared magnitude of the coefficient in front of . In circuit language, gates are unitary operators (reversible transformations), while measurements are associated with observable operators.
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